Wednesday, 2 October 2013

Guide: How To Backup And Restore A Windows Phone 8 Handset

Windows Phone 8 is still the newest kid on the block as far as mobile OSes are concerned. There are some things that many users who have taken the leap of faith to this new platform, do not know about this OS. One such feature is the ability to backup and restore the phone settings. In this guide, we will take a look at just how this can be done.

Backing Up Your Windows Phone
In case you are wondering, there is no special software that will really let you back up your Windows Phone 8 data to your computer unlike Zune could for Windows Phone 7.x devices. Everything happens in the cloud, which may not be to everyone's taste. However, something is better than nothing, and we really hope that Microsoft will allow for a way to back up your phone data to your hard drive in the near future. Until then, we will have to go in the following way.

Backup is an automatic feature on a Windows Phone handset. To enable backup, you must go to Settings > backup. Here you will get to see that you can back up your apps list and settings, text messages, and even your photos and videos. The latter can upload to the cloud in the best quality only over Wi-Fi, although it is possible to upload photos in "Good" quality over mobile internet. It is best to disable backup of photos and videos and simply copy them to your hard drive as this will save a lot of your time while restoring. Once done, your phone gets backed up periodically whenever a data connection is available.


Restoring Your Windows Phone

You may opt to restore your Windows Phone in two scenarios:

1) if you have factory reset your phone for some reason,

2) if you have bought a new Windows Phone. In either case, the procedure is the same.

When you start up a new or reset Windows Phone, you will be presented with a screen asking you to sign into a Microsoft account, create a new one, or sign in later. In order to restore your backup, you are required to sign into the Microsoft account associated with your previous backup at this point. It is also necessary that you must have some sort of a mobile data plan as Wi-Fi cannot be used at this point.

Clicking on next after entering your credentials will take you to the next screen where you will be presented with the available sets of backups that can be used to restore the Windows Phone handset. You can choose one and click Next. The backup data starts downloading. This can take a long time depending on the amount of data being restored.

Image Credit: Nokia Conversations

You can now enter your credentials for various accounts from the original Windows Phone handset such as Hotmail, Gmail, Twitter, Facebook, etc and click Next. Your apps will start downloading once the phone reaches the Start screen. At this point, it is wiser to quickly connect to Wi-Fi and then switch off mobile data to save data charges.

Is This Really A "Backup"?

While some of the data does get backed up, this is not really a total backup of the phone data. This is more so with third party apps as only the unique number associated with these apps is stored online and passed on to the handset. Also, any additional settings associated with such apps such as the progress of a game are lost.

Another major problem is that the restore functionality totally depends on the mobile data connection, so you need to have a SIM card inserted into the phone during this process and the SIM must have a data connection (preferably 3G). If you miss this step and go to the Start screen, then the only way to restore the data is by resetting the phone and doing the procedure all over again.

If you thought you could manipulate the backup from the cloud in some way, you are gravely mistaken. The data that is present in the cloud is not available to the user and there is a total lack of transparency not only about what exactly is being sent up and when, but also about the visibility of the content to the authorised user. Thus, if you want to take a look at a particular SMS sent on a particular day, you will not be able to view that because such a facility simply doesn't exist.

Contacts are not backed up in Windows Phone 8 as they are simply stored on the users Gmail or Hotmail accounts present in the phone. So your contacts become available once you log into those accounts in the restored handset.

It is also strange that simple settings such as the placement of Live Tiles, ringtone, theme, etc are not backed up to restore. You are therefore better off taking screenshots beforehand to save the trouble.

This issue can be easily resolved via a software approach like Zune does for Windows Phone 7.x devices. While it is no secret that Windows Phone 8 is a remarkably different and fresh mobile operating system with oodles of capabilities as compared to other veteran mobile OSes, there are a few simple things that need to be addressed to allow it to stake a claim as a stronger third alternative.

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